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We are an internet software company based in NYC. Our product, Convos, is a professional, web-based collaboration tool that helps organizations communicate, plan and share with members.

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    « Getting your members or peers into a new online group | Main | New Feature: Print RSVP Responses »
    Tuesday
    19May2009

    5 ways to get help from Convos

    As you're getting started with Convos, we know you may have questions, feedback, and ideas. We've made a number of resources available to help you get started, share your feedback, or get in touch with the Convos Team directly. Here's an overview:

    1: The Convos Help Center

    The Convos Help Center is a comprehensive, web-based guide to all of the features available to you and your groups. To access the Help Center, simply visit http://help.convos.com

    2: Quick Guides

    Quick Guides are an easy way to learn more about what's available to you while you're using Convos. To access a Quick Guide, simply click the orange ? button on the top left of the interface.

    A Quick Guide will appear based on where you are in the interface and will highlight where to find key functionality.

    3: Feedback Forum

    Have an idea for a new feature or something you would like to see Convos do? Share it with us on our feedback forum at http://feedback.convos.com

    4: Follow us on Twitter @convos

    The Convos Team sends out periodic updates regarding new features, group management topics, and more. Follow us here and feel free to @convos us anytime. We're listening.

    5: Send us an email

    If you prefer to reach out to us privately via email, simply send an email to support at convos dot com or use our online contact form here.

    We look forward to hearing from you!

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